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This online awareness training provides an understanding of how to develop continuous improvement projects and applying SIPOC and PARETO analysis in your business. This e-learning course has been developed to assist individuals and teams in businesses across all sectors to improve productivity and apply continuous improvement.

This e-learning course will cover the following:

  1. Understand inputs and Outputs in business processes.
  2. The KANO Model
  3. SIPOC Analysis
  4. Opportunities for improvement in your processes
  5. Measuring process steps
  6. Showing data with PARETO analysis

Course Content